When a Death Occurs

Handling the death of a loved one is never an easy task. We've put together some of the important information you'll need to make the initial decisions, reach out to the appropriate people, and begin the process of designing your loved one's final farewell. Remember that, as you begin to cope with your loss, it's often a good idea to enlist the help and support of a trusted friend in making the necessary arrangements.

If you have any questions about your next steps, the options available to you, or what the funeral arrangement process will entail, we'd be honored to walk you through this information in more detail and answer your questions. Don't hesitate to contact us for anything you might need.


Within Hours

If the death occurs at home or at work, contact emergency personnel as well as the deceased’s physician if he or she was receiving medical care. If no one else was present, you must notify the police before moving the deceased to another location.

All of the above will be automatically handled if death occurs at the hospital or long-term care facility.

The death must be registered and a death certificate issued.

Call us for assistance at any point in the process.


Within Days

Notify friends and relatives. If it is too difficult or painful for you, enlist the help of a friend.

Review any prearranged plans, insurance policies or final wishes your loved one might have had.

Select a funeral home and begin making arrangements.

Write an obituary for use at the funeral home as well as publication in your local newspaper.


Your Support Network

Allow loved ones, friends, neighbors, clergy and church family to lend a helping hand, whether it’s preparing food, babysitting, making phone calls or just listening to your concerns.

Remember that we’re a part of your support system, too. During your initial call with the funeral director, we’ll gather the information needed to transport your loved one to the funeral home as well as determine any prearrangements.

Feel free to ask questions at any time, but during later meetings, we’ll begin the planning process to discuss the details of any services and how you would like to care for physical remains.


Initial Decisions

If prearrangements were not made, you’ll need to make the following decisions first: 

  • Embalming or cremation
  • Casket purchase
  • Type of service, if any
  • Religious traditions or customs

You don’t have to know any of this immediately, but these are the first aspects to consider when making arrangements. We’re here to help you consider all of your options, so don’t hesitate to visit with us at any time.



The Arrangement Process


First, you’ll meet with the funeral director who will provide a price list of general service options. During this initial visit, we’ll ask questions about your loved one and give you the chance to tell us all about him or her so we can help you make personalized decisions if you wish to celebrate his or her life story in a unique way. Feel free to bring any memorabilia you would like to incorporate, such as photos, music or treasured items.

This meeting may also include:

  • Preparing and filing the official death certificate
  • Scheduling the services and events (including the location, date, and time)
  • Selecting a casket, urn, or other products you may need
  • Drafting an obituary
  • Arranging necessary transportation
  • Selecting pallbearers

To make the process as smooth as possible, there is some information you can bring when discussing arrangements:

  • Full legal name & home address
  • Social Security number
  • Date of birth
  • Place of birth
  • Father's name
  • Mother's maiden name
  • Veteran's discharge papers (DD-214), if applicable
  • Highest education
  • Occupation
  • Chosen place of burial, if applicable
  • Clergy name and phone number, if applicable
  • Names and relationships of survivors
  • Insurance policy information, if applicable

Also please bring a recent photograph and any clothing you would like us to use when dressing your loved one for the service.

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